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Q What quality certifications do you have?
A Normally we have reports for different items, ROHS, CS, CPC, CPSIA, etc.
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Q How long is the delivery period of the product?
A Normally it take s about 25-45days.
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Q Does your product have warranty service? How long is the warranty period?
A We could guarantee the quality we here. Normally in one year.
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Q If we have some other product requirements that your page don't include, can you help to supply?
A Yes, we also could make molds or do sourcing for you.
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Q How soon we can get email response from your team?
A Normally it would take about 2 hours, no more than 1 day.
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Q Where is your loading port?
A Ningbo or Shanghai is our nearest loading port.
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Q Where is your company?
A We are in Dongyang City, near Ningbo and Yiwu city, in Zhejiang Province.
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Q When can I get the price?
A Normally we could offer price in 1-2days.
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Q What's your payment term?
A 30%T/T in advance, balance against BL copy.
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Q What kind of files do you accept ?
A AI, PDF FILES.
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Q What is your terms of delivery?
A Normally we could do EXW, FOB, CNF, CIF, DDU, ETC.
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Q What about the lead time for mass production?
A Normally it would take about 25-35days to finish goods.
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Q Packaging & Shipping:
A Normally we do PE bag package or color box package. We could ship goods by sea or by courier.
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Q Is the sample free，and How long can I expect to get the sample?
A We could afford some costs if possible, normally it would take about 7-10days to finish samples.
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Q How can I get a sample to check your quality?
A We could make samples and send them to you for approval firstly.
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Q Can you do the design for us?
A Yes, we could do the design for customer.
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Q Are you a manufactuer or trading company?
A We are a manufacturer and an exporter.
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Q Is it all right to make customer's own brand name?
A Yes, we could do OEM.
